Information for patients
We are continuing to monitor the latest updates from the Australian Government Department of Health regarding the Coronavirus. At this stage our clinics remain open, but we ask you to call and reschedule your appointment if:
- You have returned from overseas in the last 14 days.
- You have returned from interstate since Tuesday, 24 March 2020.
- You have been in contact with someone who has returned from overseas in the last 14 days.
- You have been in contact with a confirmed case of COVID-19 in the last 14 days.
Every attempt will be made to reschedule your appointment to a date as soon as possible after the completion of your 14 day isolation.
There may be an option to complete your appointment via telehealth if you are considered a high-risk patient and more susceptible to the virus. Call your clinic direct:
- 480 Specialist Centre 08 8465 6370
- Calvary Adelaide Hospital 08 8359 2411
- Flinders Private 08 8276 9888
- Tennyson Centre 08 8292 2370
- Western Hospital 08 8235 1800
Thank you for your assistance in this matter.
For the latest advice, visit the health alert from the Department of Health at: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
Information for referrers
We will continue to see patients in the clinic as long as they don’t meet the criteria for isolation, and we welcome your continued referrals through this time.
As per the Department of Health (https://www.health.gov.au/resources/publications/covid-19-national-health-plan-primary-care-bulk-billed-mbs-telehealth-services), telehealth services will be available to:
- people isolating themselves at home on the advice of a medical practitioner or in accordance with home isolation guidance issued by the AHPPC,
- people who meet the testing guidelines for COVID-19,
- people aged over 70,
- Aboriginal and Torres Strait Islander people aged over 50,
- people with chronic health conditions or who are immunocompromised, and
- parents with new babies and people who are pregnant.
People in isolation or quarantine for COVID-19 can see any eligible health provider through new telehealth items. Patients in vulnerable groups can additionally see a health provider via telehealth for a non-COVID-19 matter if they have seen that provider, or another provider within the same practice, face-to-face at least once in the previous 12 months.
Please contact us if you have any queries about our services or options for telehealth.